Rotimatic Manufacturer's Warranty
The Rotimatic manufacturer's warranty lasts for one year from the delivery date and
includes free pick-up and delivery for both hardware and software issues.
Rotimatic manufacturer’s warranty comes with
Lifetime free remote
Paid replacement services available post-warranty
three more years, as long as you are covered by an existing warranty.
Extended Warranty by Rotimatic Care+
Available in all regions except the United States, where coverage is provided by Extend product protection.I am from the US
With Rotimatic Care+ extended warranty you can extend the 1 year manufacturer’s warranty protection by +1, +2, or +3 years. You will enjoy the same level of protection from software and hardware issues as during the manufacturer’s warranty, plus you get International coverage with full support in more than 58 countries we serve.
So, if you purchase a machine with 3 years of extended warranty, you can enjoy peace of mind for four years from the date of delivery!
You can add an extended warranty by Rotimatic Care+ while purchasing a Rotimatic, or if you’re an existing customer, you can buy an extended warranty on this page by entering the machine number/email at the top of this page where it says ‘check your Rotimatic’s warranty status’ and clicking the ‘check warranty status’ button.
What's in Rotimatic Care+ Extended Warranty.
Extended Protection Plan Powered by Extend
For United States Customers Only
In the United States, hardware coverage during the extended warranty is provided in partnership with Extend. Extend Product Protection plans are available for +1, +2, or +3 years and begin after the manufacturer’s warranty expires. You enjoy full coverage on hardware issues along with free, hassle-free replacement of the defective unit after remote troubleshooting.
What’s Covered With Your Extend Protection Plan
*In addition to hardware protection offered by Extend, you will continue to enjoy remote troubleshooting
and lifetime software updates from Rotimatic manufacturer’s customer service.
How to Avail of the Rotimatic Extended Warranty
To avail of the Rotimatic Care+ warranty, you need to contact with our customer support via the Rotimatic app or by email.
Our agents will go through a service checklist before establishing if the unit can be repaired or replaced.
We offer a no-cost replacement process in which the unit will be picked up and a new one delivered to your home while it is in the warranty period.
Our customer service experts will establish if the machine needs to be replaced, and then you will be referred to Extend for a short claim process, after which a new one will be shipped to you.