Frequently Asked Questions

General

001
What is a Rotimatic Machine?

Rotimatic is the world’s first, fully automatic roti/chapati maker designed for home use. It automates the entire roti-making process—from mixing and kneading the dough to roasting and puffing up your rotis. With its patented technology, Rotimatic thinks like a human, delivering fresh, soft, round, and perfectly-puffed rotis just like homemade ones.

Rotimatic’s intelligent technology combines advanced sensors, motors, and AI to perform every step of making a roti. You simply add your choice of flour and water, and the machine automatically measures, mixes, kneads, flattens, and cooks your rotis—all in one device. You get delicious rotis in just a few minutes at the touch of a button!

With over 100,000 homes in 58 countries, Rotimatic has made over 200 million rotis, offering customers a faster, smarter, and more consistent way to enjoy freshly-made rotis every day. People love the convenience, quality, and consistency that Rotimatic brings to their kitchens.

001
How automated is the roti-making process?

The process is completely automated! Simply add flour, water, and oil to the respective containers, select your preferences through the easy-to-use interface, and let Rotimatic take care of everything. The Vision AI and advanced Kneading Intelligence ensure that the machine measures ingredients accurately, kneads the dough to perfection, and produces consistent, soft and thin rotis every time.

001
What is Rotimatic Next?

Rotimatic Next is the next-generation, state-of-the-art automatic roti maker, designed to simplify your kitchen experience. Using cutting-edge Vision AI and enhanced Kneading Intelligence, it automatically measures, mixes, kneads, flattens, and cooks your rotis to perfection, delivering fresh, homemade flatbreads in just 90 seconds.

001
How does Rotimatic Next work?

Rotimatic Next uses advanced AI and IoT technology to make your cooking effortless. Simply add your preferred flour (including multi-flour options like millet or gluten-free), and the device will automatically prepare the perfect roti, puri, or pizza dough. Just press a button, and the magic happens!

Watch the demo here: https://in.rotimatic.com/products/rotimatic-next#HowItWork

001
Rotimatic NEXT Dimensions and Weight

Rotimatic Next is designed to neatly fit in mid to large-sized modern kitchens without hogging up too much countertop space. Rotimatic's exact dimensions in inches are 28cm (width) x 46.5cm (depth) x 37 cm (height) (which is about the size of a medium-sized microwave). It weighs about 19 kgs.

001
What recipes can you make with the Rotimatic NEXT?

Rotimatic NEXT can make a variety of both primary and secondary recipes:

Primary Recipes (Gluten-Free Roti options): Bajra Roti (Pearl Millet); Jowar Roti (Sorghum); Ragi Roti (Finger Millet); Amaranth Roti

Secondary Recipes: Pizza bases; Puri; Paratha; Samosa; Wrap; Tacos; Nachos; Bhakarwadi; Ponuts (a type of dessert, likely similar to donuts); Gujiya (sweet dumplings)

001
What flour can you use in the Rotimatic NEXT? Can we use almond flour in Rotimatic?

While Aashirvaad and Pilsbury/Sujata are the recommended flour brands, you can also use other brands. The adaptive learning technology adjusts the water and flour proportions accordingly.

There is an Auto Detect feature in Rotimatic Next that will adjust the flour and water ratio.

001
Are the materials used in Rotimatic NEXT safe?

Yes, to ensure the safety of every roti made by Rotimatic, all materials in contact with food are FDA-compliant and food-safe.

Buying

001
How can I see the Rotimatic Next in action or a demo before buying?

Here's how you can make delicious rotis with Rotimatic.


/video/

Have more questions? Book a demo with us!

001
In which countries is Rotimatic available?

Rotimatic is currently available in 58 countries worldwide, exclusively through the official Rotimatic website: www.rotimatic.com.

/image/

001
I saw Rotimatic advertised by a 3rd party. Is the seller genuine?

Rotimatic is a registered trademark of Zimplistic India Pvt. Ltd and is exclusively available through our official website: https://in.rotimatic.com/.

If a third party claims to sell you a Rotimatic and presents themselves as a Zimplistic representative, these are fraudulent claims. Please contact us immediately to report the issue. We take your safety and satisfaction very seriously.

You can reach us at: support@zimplistic.com

001
I saw Rotimatic advertised by a 3rd party. Is the seller genuine?

Rotimatic is a registered trademark of Zimplistic India Pvt. Ltd and is exclusively available through our official website: https://in.rotimatic.com/.

If a third party claims to sell you a Rotimatic and presents themselves as a Zimplistic representative, these are fraudulent claims. Please contact us immediately to report the issue. We take your safety and satisfaction very seriously.

You can reach us at: support@zimplistic.com

001
Is Rotimatic easy to use?

Absolutely! Rotimatic is designed to be user-friendly and can be operated by people of all ages. Here's how it works:

1. Add the ingredients.

2. Select your preferred roti thickness and number of rotis.

3. Sit back and relax while Rotimatic takes care of the rest, serving you piping hot rotis.

/video/

001
Is Rotimatic available in India? What is the price of Rotimatic in India?

Yes, Rotimatic is available in India exclusively through our official website. For detailed information about the product and pricing, click here: Rotimatic Next.

001
Is Rotimatic for me?

Rotimatic – the world’s first AI-powered, IoT-enabled roti maker – is perfect for anyone who:

1. Loves soft, paper-thin, and puffy rotis, chapatis, phulkas, and all kinds of flatbreads.

2. Has a busy lifestyle and needs to save time in the kitchen.

3. Enjoys exploring new technology.

With Rotimatic, you can enjoy perfectly thin, soft, and puffy rotis in just 90 seconds. Simply add the ingredients, choose your settings, press play, and let Rotimatic work its magic!

001
How can I order? Is Rotimatic available offline?

Rotimatic is available in 58 countries worldwide, exclusively through our official website. We do not authorize any third-party sellers, either online or offline, to sell Rotimatic.

You can order your Rotimatic directly from our website here: https://in.rotimatic.com/products/rotimatic-next.

001
What is the Quality of Rotis made by Rotimatic? Does it make Thin, Soft Rotis?

Rotimatic rotis are just like homemade rotis—round, perfectly cooked, roasted to perfection, and puffed up every time. Think of it as your personal roti chef who delivers consistently delicious results.

But does Rotimatic make thin rotis? Absolutely! Each roti is light, thin, and airy, making it incredibly enjoyable.

Here are the five key criteria of perfect handmade rotis that every Rotimatic roti meets:

1. Every roti is puffed to perfection.

2. Every roti is thoroughly cooked.

3. Every roti is perfectly round.

4. Every roti is soft and layered.

5. Rotis are ideal for lunchboxes, staying soft and fresh for hours.

And here's the best part: Rotimatic is AI-powered, so it continuously improves based on user feedback, learning from thousands of other Rotimatics around the world.

Maintenance

001
Is cleaning the machine difficult? 

Not at all. Cleaning takes less than 5 minutes, with no tools needed.  Only 3 main parts require daily rinsing: 

  • Dough dispenser 
  • Flour tray 
  • Kneading parts 

Wipe down the pressing unit with a dry or slightly damp cloth. Soap isn’t needed unless there's visible residue. It’s designed to be quick, hygienic, and easy. 

Watch the full video on how to clean Rotimatic NEXT here https://youtu.be/lBOu8r4pj74?si=MmfLhkficu3JlgWH 

001
How often does it need cleaning? 

Just 3 removable parts need a quick daily rinse if you're using it regularly.  A gentle interior wipe-down once a week is also recommended. 

No tools, no mess — cleaning is designed to be easy and efficient. 

001
What cleaning parts come with Rotimatic? 

Rotimatic Next comes with a dedicated cleaning kit to make maintenance simple and hassle-free. The kit includes: 

  • Cleaning Brush – Designed to reach flour buildup in corners and tight areas 
  • Cleaning Cloth – For wiping interior and exterior surfaces safely 
  • Kneading Area Tool – Helps remove and reattach parts like the kicker and stirrer 
  • Quick Cleaning Guide – Step-by-step instructions included in the manual and app 

These tools are purpose-built to ensure easy, mess-free cleaning with no additional tools required

Returns

001
What is the return policy for Rotimatic machines?

Rotimatic offers a no-questions-asked 30-day trial period. If you’re not satisfied with the product during this time, you can return it for a refund.

A restocking charge of USD 99 (or equivalent in local currency) will be deducted from the amount paid for the Rotimatic units prior to processing the refund. Refunds may also be subject to additional charges like missing user installable components, etc.

Support

001
What kind of After-Sales Support do you provide? How can I contact Rotimatic Customer Support?

We offer multiple support channels to assist you:

+ 24/7 live chat via the Rotimatic mobile app

+ Email support: support@zimplistic.com

+ Comprehensive online resources and user manual

As an IoT-enabled device, Rotimatic allows our support team to remotely connect to your machine, troubleshoot, and send software fixes via the cloud.

If you encounter any hardware issues within the warranty period, we’ll either repair or replace your unit free of charge, so you never have to miss out on fresh, hot rotis!

001
How does the Rotimatic Team troubleshoot issues? What is Remote Support and IoT, and how does it help me?

Like all machines, Rotimatic may occasionally need support. Our tech support team can troubleshoot issues in real-time, thanks to the IoT-enabled features of your device.

IoT (Internet of Things) allows us to securely connect to your Rotimatic remotely. We can run diagnostics, detect potential glitches, and even fix them—all without you needing to be present or have a technician physically visit your home.

Additionally, we’re always improving our software and rolling out lifetime software updates, which include bug fixes, new features, and even new recipes to enhance your Rotimatic experience.

001
How does my Rotimatic get Software Updates?

Rotimatic Next comes with lifetime software updates that:

  + Fix potential bugs

  + Introduce new features

  + Add new recipes

  + Continuously improve your roti-making experience

These updates are automatically delivered through your machine’s WiFi connection, ensuring your Rotimatic stays up to date with the latest enhancements.

Usage

001
How much time does it take to make one roti? 

Rotimatic takes about 5–6 minutes to warm up when you start it. After that, it makes one fresh roti every 90-120 seconds, and can produce up to 8-10 rotis continuously in a single session — all fully hands-free. 

001
How many rotis can it make at once? 

You can set up to 99 rotis in a single session, but Rotimatic can make around 8-10 rotis continuously before you need to refill ingredients like atta, water, and oil.

001
Does it need internet to work? 

An internet connection is needed for setup, updates, and support, but once set up, daily roti-making works even offline. 

001
Will it fit in my kitchen?

Yes. Rotimatic is compact — about the size of a microwave:

Rotimatic Next has been designed with modern kitchens in mind. You'll need a counter space of 28cm in width, 46.5cm in depth, and 37cm in height. The machine should be placed on a stable, flat surface with adequate ventilation around it.

001
Is the machine noisy? 

No — the latest version of Rotimatic operates with minimal noise.

While the first version received some feedback for being a bit loud during kneading, we’ve since made major improvements to the internal motor and sound insulation. Today, it runs quietly  — so you can comfortably cook, talk, or work while it’s running in the background. 

Roti Quality

001
Does Rotimatic make soft, puffed rotis like on a gas flame? 

Yes — Rotimatic rotis puff up inside the machine using controlled heat and pressure. The result is soft, layered, and evenly cooked — without needing a flame.

001
Do Rotimatic rotis taste like homemade ones? 

Yes. Rotis made in Rotimatic taste very close to hand-made rotis — soft, fresh, and puffed. Many customers say they prefer the consistency and hygiene.

001
Can I adjust roast level, thickness, or oil? 

It automatically detects the flour type (from a wide range of supported brands) and allows you to customize key settings: 

  • Oil: Choose how much (or how little) oil to use — or skip it altogether. 
  • Roast Level: Adjust the browning to match your taste. 
  • Thickness: Select how thick or thin you want each roti. 

With these options, every roti can be tailored exactly the way you like it. 

001
How soft and thin are the rotis made by Rotimatic? 

Rotimatic makes soft, puffed, and evenly cooked rotis — very close to homemade rotis. You can easily adjust the thickness and roast level to suit your preferences.

Some first-time users think the rotis look “bun-like” because they come out already puffed — unlike the traditional flame method. But rest assured, they’re soft, layered, and authentic in taste and texture — just made cleaner and faster.

001
Can I use multigrain, jowar, or nachni flour in Rotimatic? 

Multigrain and fiber-rich atta are fully supported and work smoothly with Rotimatic. 

However, jowar, bajra, and nachni (ragi) are not available yet — we’re currently testing them for consistent performance. These flours will be rolled out gradually. 

001
Can Rotimatic Next make gluten-free rotis? 

Yes! Rotimatic Next is specifically designed to work with various gluten-free flours including almond flour, sorghum flour, and brown rice flour, making it perfect for those with gluten sensitivities or dietary preferences.

001
Can I make rotis in advance and store them? 

Yes. While best enjoyed fresh, Rotimatic rotis stay soft for a few hours when stored in an insulated container.

Price

001
Is Rotimatic worth the price? 

Yes — it’s a one-time investment that saves daily time, effort, and hassle.  You get: 

  • Fresh rotis on demand 
  • No dependency on cooks or maids 
  • Customizable rotis 
  • Reliable support and long-term value 
001
Is the price justified compared to cheaper roti makers? 

Yes — and it’s important to understand that Rotimatic is in a completely different category

Traditional roti makers in India are often semi-manual devices that require you to knead the dough separately, shape the rotis by hand, and monitor the cooking. They only heat and press — not fully automate the process. 

Rotimatic, on the other hand, does it all

👉 Mixes the dough 

👉 Kneads it 

👉 Presses and shapes each roti 

👉 Cooks and puffs them — all at the touch of a button 

It’s 100% hands-free, hygienic, and gives consistent results every time. You’re not just buying a gadget — you’re investing in a daily convenience appliance that saves time, effort, and dependence. 

001
Are EMI or financing options available? 

Yes. EMI plans are available via major credit cards and finance partners during checkout.

001
Is it worth it if we eat rotis only once a day? 

Yes. Even for one meal a day, Rotimatic removes the daily hassle of rolling, cooking, and cleaning — saving time and effort long-term.

Warranty

001
Is the Rotimatic Extended Warranty worth It?

Yes, it absolutely is! Think of the extended warranty as insurance for your machine. It covers most common hardware issues, helping you avoid unexpected repair or replacement costs, as well as shipping fees.

001
What is the price of the Rotimatic extended warranty?

Your Rotimatic is secured with a free one-year manufacturer's warranty, to ensure your peace of mind while you use the device.

We also offer convenient extension plans for our warranty services, allowing you to enjoy the benefits of the machine with continued coverage beyond the initial period. The pricing for the same is as follows -

<table><tbody><tr><td> </td><td>Year 1</td><td>Year 2</td><td>Year 3</td></tr><tr><td>Rotimatic Warranty Extension</td><td>INR 17,000</td><td>INR 27,000</td><td>INR 37,000</td></tr></tbody></table>

For more information on our warranty services, click here.

001
Where can I buy the Rotimatic extended warranty?

If you’re buying a Rotimatic, please add the extended warranty at the time of purchase

If you’re an existing customer and your machine is within the warranty period, you can buy an extended warranty on the warranty page.

You need your Rotimatic machine number or the email you used for the purchase. Enter the machine number/email at the top of the page where it says ‘Check Your Rotimatic Warranty Status’ and hit the ‘Check Warranty Status’ button.

The page will show your machine’s warranty information and available extended warranty options which you can add to the cart and then checkout.

001
Can I buy the Rotimatic extended warranty later?

Yes, you can buy an extended warranty within the warranty period on the warranty page. Start by checking the warranty status of your machine. Enter the machine number or the email address used for the purchase at the top of the page where it says ‘Check Your Rotimatic Warranty Status’ and hit the ‘Check Warranty Status’ button.

The results will show you the status of your existing warranty and also show the extended warranty options available, which you can add to your cart and proceed to checkout. Please note that you can buy a plan only once so we suggest that you buy the maximum coverage possible.

001
How can I check the warranty status of my Rotimatic?

To check the warranty status of your machine, you need the Rotimatic machine number (On the label at the back of the machine) or the email that you used to make the purchase. Go to the warranty page and enter the machine number at the top of the page where it says ‘Check Your Rotimatic Warranty Status’ and hit ‘Check Warranty Status’ button.

001
Is the Rotimatic Warranty transferable?

No, the Rotimatic warranty is non-transferable and is only valid for the specific machine it has been assigned to.